Sustainability is one of the five strategic pillars that support our purpose. We aim to manage all aspects of sustainability through a holistic approach aligned with our strategy and with a permanent dialogue with our stakeholders, to analyse, define and manage priorities in the short, medium and long term.
We regularly host strategic communications initiatives and meetings with executives, employees and communities, in order to share relevant information and future projects with our stakeholders, and to listen to their concerns. We keep our stakeholders informed through regular reports on our operational, sustainable and financial performance.
As part of our approach, we are continually working to develop strong, long-term relationships with stakeholders, through mechanisms that foster proximity and constant dialogue with each of the six main stakeholders involved in what we do. This relationship requires a comprehensive approach in which we integrate the vision of the different corporate areas.
Likewise, we address issues that are material to our organisation, such as climate change, responsible production, the protection of biodiversity, and the development of a culture of occupational safety, among others.
More than 29,000 employees and contractors, including contractors associated with construction projects, the majority of which are based in Chile.
Why we engage
Our people are central to our business. We strive to develop a good working environment to boost talent and retain human capital. In addition, contractors are key to ensuring operational continuity according to the best health and safety standards.
How we engage
- Site visits by senior management
- On-site reviews
- Surveys of the working environment
- Individual performance evaluations
- Regular meetings with union representatives
- Regular meetings with the managers of our contractors
Nearly 50 communities related to our mines and transportation business in Chile’s Antofagasta and Coquimbo Regions.
Why we engage
We care about the wellbeing of local communities in the regions where we operate. We practice a bottom-up approach to engagement, with the aim of working together in a sustainable environment. We also strive to prevent, mitigate and compensate for any adverse impact our activities may have.
How we engage
- Social programmes
- Partnerships with local organisations and government
- Community working groups on specific
areas of development or concern
Over 1,700 suppliers, of which 91% are based in Chile.
Why we engage
Suppliers are key players in our quest for sustainable and safe operations. We work with them to improve sustainability performance and ensure that they comply with our standards and guidelines. We work together to make sure that their solutions are cost-effective and efficient.
How we engage
- Regular meetings between the procurement team and suppliers
- Online tender platform to guarantee fairness and transparency
- Automated invitation system and external platforms for tenders
Buyers of our products, comprising of companies that are located around the world, in a variety of jurisdictions.
Why we engage
Long-term framework agreements or annual contracts are a feature of most of our sales. This gives us greater certainty regarding pricing and volume of our products.
How we engage
- Regular contact with customers around the world
- Frequent contact with holders of equity in our mining operations
- Yearly visits to Japan by our Chair and several Directors to meet some of our partners
- Marketing office in Shanghai
Participants in financial markets, including: equity investors, fixed income investors, providers of capital, analysts and other market participants.
Why we engage
We regularly share comprehensive and relevant information about our strategy, projects and performance, keeping our shareholders and investors informed in a timely manner.
How we engage
- Regular meetings with institutional investors and broker analysts at:
− Industry conferences
− Roadshows
− One-on-one investor meetings
− Annual General Meeting
− Regular delivery of financial reports and relevant information
National, regional and local governments, and regulators define the framework within which we operate.
Why we engage
Policy, legislation and regulations can have a major impact on our business. We monitor parliamentary discussions and engage with decision-makers to identify any changes that might have an impact on our operations.
How we engage
- Close contact with mining associations and other industry-related bodies to engage with governments on public policy, laws, regulations and procedures relevant to our business.
- Interaction with governments and regulators within their engagement mechanisms (defined in Chilean Law No. 20,730 on lobbying)